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Ordering FAQs

Yes, you can cancel at any time. Our auto-ship program is meant to be a 12 month program, but we understand people’s need to cancel for various reasons.

*Note: we will allow each person to sign up and cancel only 2 times*

You can receive free shipping by signing up for our auto-ship program.

Auto-ship is a program for those who want to use Fresh Cab® year round. When someone signs up for our Fresh Cab® Club (auto-ship), we automatically bill their card and send out their Fresh Cab every 3 months. With this membership, they receive free shipping on all their orders.

Auto-ship is a program for those who want to use Fresh Cab® year round. When someone signs up for our Fresh Cab® Club (auto-ship), we automatically bill their card and send out their Fresh Cab® every 3 months. With this membership, they receive free shipping on all their orders.

EarthKind is not authorized to sell Fresh Cab® outside the USA, due to foreign regulatory guidelines.

Even though our product has no known safety or health risks, Int’l law prohibits entrance of Fresh Cab® into foreign countries without a license. Unfortunately this can take years, and comes at great cost.

Therefore it is our policy to not only restrict all foreign sales, but to also discourage consumers from sending Fresh Cab® outside the country, so that they may avoid un-welcome regulatory enforcement from foreign governments if discovered.

Federal and State law does not require us to collect tax for items shipped across state lines, but ND, NC, CO and UT State laws do require us to collect sales tax from orders shipped to addresses within the States of North Dakota, North Carolina, Colorado and Utah.

If you have any other questions or comments regarding the policies of EarthKind, please call us toll free at 1-800-583-2921.

Yes. Please contact us by phone toll free at 1-800-583-2921 or fax your Purchase Order to 701-751-4459.

We want you to be satisfied with your purchases from EarthKind, whether you purchased them from a retail store in your area, or our online store. If you need to return your order for whatever reason, please call us toll free at 1-800-583-2921 or send us an e-mail with the product information, date of purchase, and the reason you are returning it and we'll make immediate arrangements to issue you a store credit or refund for the product purchase price. Return address:

EarthKind LLC.

346-D East Plaza Dr.

Mooresville, NC 28115

The site is equipped with SSL secure shopping cart. Upon checkout you are directed to a secure server. Any information you provide will not be made public by EarthKind.

You must login to the site and then you will be able to access the status your order.

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